Do you have questions about our supply conditions?
WIDE RANGE OF PRODUCTS
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Our offers are without obligation and apply as long as the stock lasts.
The sizes and quantities are subject to growth and weather conditions. Unforeseen circumstances (misuse, frost damage, etc.) release us from the obligation to deliver, even after an order confirmation.
The prices are exclusive of VAT and apply to nursery.
The prices include photo label provided that they are available.
If you do not want a label, it will not be deducted from the price of the plants.
If you send us your own photo label (after consultation with us) these will be posted for you free of charge but we do not pay an invoice for these labels.
If you want to send a barcode to be stuck on the photo labels or extra slot labels let us know in advance! Then we can tell you what the costs are.
We always do everything to get your order ready as quickly as possible but in the busy months from January to June you have to take into account a call time of at least 2 working days.
Danish CC carts and plates must always be exchanged immediately. We will charge for pallet bottoms and euro pallets.
Prices do not include transport costs. If we arrange transport, transport costs are charged directly to the customer by the carrier.
When the customer arranges the transport himself, he or she will inform us of the name of the transport company. We reserve the right to refuse the transport company of your choice, we always have a good reason for this and we would like to explain this to you.
Transport damage is not for our account.
Complaints and complaints must be reported within 8 days of delivery. Complaints will only be accepted if we receive a written motivation of the complaint by fax, mail or post with photos. If it is agreed that rejected plants are returned, then the transport costs for the return shipment are for our account. However, the returned plants must be in good condition.
Compensation can never be higher than the amounts stated on the invoice, excluding the packaging and transport costs.
The payment must be paid net within 30 days. Deliveries outside the Netherlands in the European Union must be paid on delivery from nursery or before shipment, please take into account extra time that foreign payments require.
The delivered plants remain our property until the entire invoice amount has been paid.
If less than € 50.00 is ordered within 60 days, we reserve the right to charge € 7.50 administration costs.
Payment discounts on the invoice may only be applied if this has been agreed in writing by both parties (seller and buyer).
By placing an order or signing the order, the customer indicates to be aware of and to agree with these delivery conditions.
In addition to the aforementioned conditions, the Trading Conditions for Tree Nursery in the Netherlands (HBN 2008) apply to all our transactions.